Terms and Conditions

Effective Date: May 8, 2026
Last Updated: May 8, 2026

Welcome to Faith Plumbing (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, services, communications, and interactions with Faith Plumbing.

By accessing our website, requesting services, communicating with us, or otherwise engaging with Faith Plumbing, you agree to these Terms and Conditions. If you do not agree to these Terms, please do not use our website or services.

1. Company Information

Faith Plumbing
Website: faithplumbingca.com
Email: george@faithplumbingca.com
Phone: 626-591-5193

2. Services Provided

Faith Plumbing provides residential and commercial plumbing-related services, including but not limited to:

• Plumbing repairs
• Leak detection and repair
• Drain cleaning
• Hydro jetting
• Water heater services
• Sewer and drain inspections
• Pipe and line repair/replacement
• Water filtration systems
• Plumbing diagnostics and troubleshooting
• Emergency plumbing services

All services are subject to availability, scheduling, geographic service areas, and technician availability.

3. Estimates and Pricing

Any estimates provided by Faith Plumbing are based on the information available at the time of inspection or communication.

Final pricing may vary due to:

• Additional labor requirements
• Hidden damage or unforeseen conditions
• Material costs
• Scope changes requested by the customer
• Additional repairs discovered during service

Faith Plumbing reserves the right to revise pricing if additional work becomes necessary.

Approval may be required before additional work is completed.

4. Payments

Payment is due upon completion of services unless otherwise agreed to in writing.

We may accept:

• Credit cards
• Debit cards
• Cash
• Electronic payments
• Other approved payment methods

Failure to make timely payment may result in:

• Service interruption
• Collection activity
• Additional fees where permitted by law

Returned or declined payments may incur additional processing fees.

5. Scheduling and Appointments

Appointment times are estimated service windows and are not guaranteed exact arrival times.

Customers agree to:

• Provide safe access to the property
• Ensure utilities are available when necessary
• Secure pets or hazardous conditions before technician arrival

Faith Plumbing reserves the right to reschedule appointments due to:

• Emergencies
• Weather conditions
• Equipment issues
• Staff availability
• Circumstances beyond our reasonable control

6. Cancellations and Rescheduling

Customers should provide reasonable notice for cancellations or rescheduling requests.

Faith Plumbing reserves the right to charge cancellation or missed appointment fees where applicable, particularly for reserved service blocks or emergency dispatch services.

7. Emergency Services

Emergency plumbing services are prioritized based on severity, technician availability, and service location.

While we strive to respond quickly, Faith Plumbing does not guarantee response times for emergency services.

8. Customer Responsibilities

Customers are responsible for:

• Providing accurate information regarding plumbing issues
• Maintaining safe and accessible work areas
• Disclosing known hazards or prior plumbing work
• Obtaining landlord or property owner approval when applicable

Failure to provide safe access or accurate information may impact service availability and pricing.

9. Warranty Disclaimer

Faith Plumbing may provide limited workmanship warranties on certain services where explicitly stated in writing.

Warranty coverage does not apply to:

• Customer misuse or neglect
• Existing system defects outside completed work
• Acts of nature
• Improper modifications by third parties
• Pre-existing plumbing conditions

Except where prohibited by law, all other warranties, express or implied, are disclaimed.

10. Limitation of Liability

To the fullest extent permitted by law, Faith Plumbing shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Loss of use
• Loss of profits
• Property damage caused by pre-existing conditions
• Delays caused by circumstances outside our control

Our total liability shall not exceed the amount paid for the specific services provided.

11. Website Use

Users agree not to:

• Misuse the website
• Attempt unauthorized access to systems or data
• Submit false or fraudulent inquiries
• Distribute malicious software or harmful content

Faith Plumbing reserves the right to restrict access or remove content violating these Terms.

12. Intellectual Property

All website content, branding, logos, graphics, text, and materials are the property of Faith Plumbing unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written consent.

13. SMS/Text Messaging Terms

Consent to Receive Messages

By providing your mobile phone number through our website, forms, scheduling systems, or direct communication, you consent to receive SMS and MMS text messages from Faith Plumbing.

These communications may include:

• Appointment confirmations
• Appointment reminders
• Service updates
• Technician arrival notifications
• Customer support communications
• Estimate follow-ups
• Invoice reminders
• Promotional or marketing messages (where permitted by law)

Consent to receive text messages is not a condition of purchasing services.

Message Frequency

Message frequency may vary depending on:

• Appointment activity
• Service requests
• Customer interaction
• Ongoing communication needs

Message and Data Rates

Standard message and data rates may apply according to your mobile carrier plan.

Faith Plumbing is not responsible for carrier charges or delayed message delivery.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

• STOP to unsubscribe
• HELP for assistance

After opting out, you may still receive limited non-promotional messages necessary to complete active service requests or transactions.

Supported Carriers

Message delivery depends on your wireless carrier and mobile service availability. Faith Plumbing is not responsible for delayed or undelivered messages.

SMS Data Privacy

Information collected through SMS communications is handled according to our Privacy Policy.

We do not sell mobile phone numbers or SMS consent information to third parties.

14. Email Communications

By providing your email address, you consent to receive service-related emails from Faith Plumbing.

Marketing emails may include:

• Promotions
• Company updates
• Plumbing tips
• Service reminders

You may unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us directly.

15. Third-Party Services

Faith Plumbing may utilize third-party vendors and platforms for:

• Scheduling
• Payment processing
• Customer communication
• Analytics
• Marketing

We are not responsible for third-party platform outages, errors, or interruptions outside our control.

16. Privacy

Your use of our website and services is also governed by our Privacy Policy.

Please review our Privacy Policy here:
Privacy Policy

17. Governing Law

These Terms and Conditions shall be governed by and interpreted under the laws of the State of California without regard to conflict of law principles.

18. Changes to Terms

Faith Plumbing reserves the right to update or modify these Terms at any time without prior notice.

Updated Terms become effective immediately upon posting to our website.

Continued use of our website or services constitutes acceptance of any revised Terms.

19. Contact Information

If you have questions regarding these Terms and Conditions, please contact:

Faith Plumbing
Website: faithplumbingca.com
Email: george@faithplumbingca.com
Phone: 626-591-5193